| Chipset Manufacturer |
SonicWALL |
| Manufacturer Part Number |
01-SSC-5819 |
| Guide Number |
01-SSC-5819 |
| Manufacturer Website Address |
www.sonicwall.com |
| Brand Name |
SonicWALL |
| Service Name |
Service Warranty |
| Marketing Information |
Designed for customers who need continued protection for their security infrastructure, Dynamic Support helps you make the most of your SonicWALL investment. |
| Product Type |
Service |
| Service Type |
Maintenance - Hardware Replacement & New Releases Update - Electronic and Physical Service |
| Service Description |
24x7 |
| Service Details |
Subscription to Firmware Updates and UpgradesAccess to telephone and Web-based support for installation, configuration and troubleshooting assistanceAdvance exchange hardware replacement in the event of failureSubscription to SonicWALL Service Bulletins and access to electronic support tools and moderated discussion groups |
| Provided Support |
New Releases UpdatePhone SupportReplacementWeb Support |
| Service Availability |
24 Hours/Day x 7 Days/Week |
| Maximum Response Time |
( Next Day ) - Hardware Replacement |
| Service Duration |
1 Year |
| Product Support |
TZ 150Firewall |
| Service Type |
Maintenance - Electronic and Physical Service |
| Service Description |
24 x 7 |
| Service Details |
Subscription to Firmware Updates and Upgrades Access to telephone and Web-based support for installation, configuration and troubleshooting assistance Advance exchange hardware replacement in the event of failure Subscription to SonicWALL Service Bulletins and access to electronic support tools and moderated discussion groups |
| Provided Support |
New Releases UpdatePhone SupportWeb SupportHardware Replacement |
| Service Availability |
24 x 7 |
| Maximum Response Time |
( Next Day ) - Hardware Replacement |
| Service Duration |
1 Year |
| Product Support |
TZ 150 Firewall |
| TZ 150 Firewall |
| Additional Information |
Return Shipment at manufacturer's expense |
