| Chipset Manufacturer |
SonicWALL |
| Manufacturer Part Number |
01-SSC-5621 |
| Manufacturer Website Address |
www.sonicwall.com |
| Brand Name |
SonicWALL |
| Service Name |
Service Warranty |
| Marketing Information |
Designed for customers who need continued protection for their security infrastructure, Dynamic Support helps you make the most of your SonicWALL investment |
| Product Type |
Service |
| Service Type |
Maintenance - Electronic and Physical Service |
| Actuator Type |
Maintenance - Electronic and Physical Service |
| Service Description |
24 x 7 |
| Service Details |
Subscription to Firmware Updates and Upgrades Access to telephone and Web-based support for installation, configuration and troubleshooting assistance Advance exchange hardware replacement in the event of failure Subscription to SonicWALL Service Bulletins and access to electronic support tools and moderated discussion groups |
| & Support |
New Releases UpdatePhone SupportReplacementWeb Support |
| Provided Support |
New Releases UpdatePhone SupportWeb SupportHardware Replacement |
| Service Availability |
24 x 7 |
| Maximum Response Time |
( Next Day ) - Hardware Replacement |
| Service Duration |
1 Year |
| Product Support |
PRO 5060 Firewall |
| Course Duration |
1 Year |
| PRO 5060 Firewall |
| Additional Information |
Return Shipment at manufacturer's expense |
